August 9th, 2007

LJ - Yes, still talking about it.

  • Aug. 9th, 2007 at 9:43 AM
naanima: ([Baby] Tired and antisocial)
OK, you know what pisses me off about the whole thing - it isn't the deletion of journals, it isn't the covering of their corporate asses, it isn't even their obvious attempts to make profit. They are a company, they are in danger of law suits, and they have a right to make profit. No, those things doesn’t really bother me, it annoys me but it doesn't anger me, what makes my blood boil is Livejournal's complete and utter DISRESPECT to their customers (paying or otherwise).

You do NOT lie to your customers by putting words in Ponderosa's mouth. You do NOT mock your customers on a PUBLIC forum, no matter whether you are on holiday or not. You do NOT have the right to be self-righteous on your mountain when it is your customers who pay the company that pays you. You are in a SERVICE industry - your customers deserve to be considered, to be respected, and not to be ridiculed. The way that LJ has allowed their staff to continue to lie, to mock and to judge LJ accounts when they are obviously biased is unprofessional, unethical and disrespectful to their customers.

The utter disrespect that LJ, a profit-making business, has shown their customers is truly appalling.

No, still not leaving because leaving means they win, and I’ll be damned if I’m going to be forced out of here.

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