You do NOT lie to your customers by putting words in Ponderosa's mouth. You do NOT mock your customers on a PUBLIC forum, no matter whether you are on holiday or not. You do NOT have the right to be self-righteous on your mountain when it is your customers who pay the company that pays you. You are in a SERVICE industry - your customers deserve to be considered, to be respected, and not to be ridiculed. The way that LJ has allowed their staff to continue to lie, to mock and to judge LJ accounts when they are obviously biased is unprofessional, unethical and disrespectful to their customers.
The utter disrespect that LJ, a profit-making business, has shown their customers is truly appalling.
No, still not leaving because leaving means they win, and I’ll be damned if I’m going to be forced out of here.
- Mood:
angry
![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
Go, have a read, and signed it if you agree with what it is being said.
ETA: An open letter to burr86
I cannot believe the unprofessionalism of
![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
For my own reference - the whole thing that has now been deleted.
And LJ stay silent, which I can't decide whether is a mistake or not.
ETA 2: - Illegal and Harmful Content Policy Clarifications. Or LJ makes a comment - not on LJ news, but on LJ biz. Hmm.
- Location:work
- Mood:
thoughtful
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The above are pretty much all the reasons as to why I love fandom so very much.
I'm of two minds about this, but it does make for an interesting read - Fool me once...
There's a million and one things that are probably more interesting to lj about (Deadwood, Boston Legal, and so forth), but I find myself actually caring about what is going to happen with fandom and LJ.
- Mood:
determined
- Location:work
Signs of migration are occurring, and while I don't think it is going to happen overnight it is inevitable that like the forums, the mailing lists and the old geocities sites, migration will happen. The question is - where to? What is the next platform? Will fans spend money to create the fandom-equivalent of LJ, and only for fandom? (I actually think this is highly likely). The future is going to be interesting, and I honestly do believe migration will happen if LJ continue on the same vein. LJ's stance on fan-creativity is blurry, and when they do act it is often with very little consideration on their customers behalf. Yes, I know they are a corporation who are out there to make money, and that they have all rights to act in whatever manner suits them to make them said money. However, the way LJ has handled the customers who are fans has been truly bad. Clusterfuck comes to mind.
Anyways, for now - http://www.fandom411.com/
Go and add yourself in, sooner or later we will probably be using it.
- Mood:
grateful
- Location:home