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LJ - Yes, still talking about it.

  • Aug. 9th, 2007 at 9:43 AM
naanima: ([Baby] Tired and antisocial)
OK, you know what pisses me off about the whole thing - it isn't the deletion of journals, it isn't the covering of their corporate asses, it isn't even their obvious attempts to make profit. They are a company, they are in danger of law suits, and they have a right to make profit. No, those things doesn’t really bother me, it annoys me but it doesn't anger me, what makes my blood boil is Livejournal's complete and utter DISRESPECT to their customers (paying or otherwise).

You do NOT lie to your customers by putting words in Ponderosa's mouth. You do NOT mock your customers on a PUBLIC forum, no matter whether you are on holiday or not. You do NOT have the right to be self-righteous on your mountain when it is your customers who pay the company that pays you. You are in a SERVICE industry - your customers deserve to be considered, to be respected, and not to be ridiculed. The way that LJ has allowed their staff to continue to lie, to mock and to judge LJ accounts when they are obviously biased is unprofessional, unethical and disrespectful to their customers.

The utter disrespect that LJ, a profit-making business, has shown their customers is truly appalling.

No, still not leaving because leaving means they win, and I’ll be damned if I’m going to be forced out of here.

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Comments

[identity profile] worldserpent.livejournal.com wrote:
Aug. 10th, 2007 04:01 am (UTC)
We'll just have to see what they do. I think the problem is less WB (WB has been told about it, I'm sure) than law enforcement. With WB, all LJ has to do is just follow DMCA procedures, and few fans will challenge those: in any event, with copyright law, LJ can just make it between the accused and the copyright holder, so they don't have to be involved.

Well, the former things with abuse haven't had a high profile; look at the back archives for [livejournal.com profile] abuse_lj_abuse, for example. Some of the complaints in there are BS, but some are more legitimate.

As for why I'm not leaving, it's because it's a cost-benefit analysis for me. I get some things out of LJ, and I am not overly inconvenienced by what LJ gets out of me. I think LJ does benefit a teeny weeny bit, just as it does from any active user, but I don't care. LJ management will either get its head screwed on or not, but with all of this, I'm not holding my breath.

Oh, but why would we need to stay on LJ to talk about the Skyhawke chan thing? It had nothing to do with LJ.
[identity profile] naanima.livejournal.com wrote:
Aug. 10th, 2007 05:57 am (UTC)
*Nods* What still gets me is why didn't they just makes s statement about the whole thing? I mean I would have understood them if they had told me - 'Due to the current political climate, to protect us and you, our customers, changes to our policy have/will be made..." Or something like it.

From what I've seen the legimate issues that have been ignored can come back and bite LJ on the arse.

I'm pretty much on the same boat as you, though I still want to talk about it because I honestly believe it ist the only way LJ will know how NOT to conduct business in the future. I can always hope.

Not Skyhawke so much as just things in general. It is sad, but I get most of my news from my flist or certain book marked sites.
[identity profile] worldserpent.livejournal.com wrote:
Aug. 10th, 2007 06:31 am (UTC)
I have no idea. What I'm thinking is that a) they had no idea people would be upset (what? Didn't they learn anything from the last kerfluffle?) b) their lawyers advised them not to clarify or c) they feared scaring people, so hoped it would blow over.

Talk about it to whom? I was thinking of sending in something to LJ to tell them to put all of this stuff in the FAQ, but people have been telling them to clarify abuse policies for years. I don't know why LJ doesn't take the advice people give it. Their prerogative, but I'm not going to waste my breath if they show no signs of updating.

Yeah, well, it seems that textual stuff with minors that lacks artistic merit is of dubious legality in Australia, IIRC.
[identity profile] naanima.livejournal.com wrote:
Aug. 10th, 2007 06:51 am (UTC)
a) May was just over two months ago. *Sighs*.

I make comments once, and only once. Then I go and make more noise on my own LJ, or other people's LJ. I'm a lurker at heart. Also, LJ's actions has/have/ been rather dumb.

This doesn't actually surprise me much. Sex in relation to minors always an explosion waiting to happen. It actually surprises me when people don't protect themselves btter when producing fanfiction than can get them into trouble. Also, Australian law/government is becoming more and more conservative. Don't even get me started on the stupid laws the Federal governtment are trying to pass.
[identity profile] worldserpent.livejournal.com wrote:
Aug. 10th, 2007 07:26 am (UTC)
Yeah, I have no idea why they seem to have learned nothing.

I wonder what they're going to do now? At this point, I'm not holding my breath for them to change, just more interested in seeing what new fireworks we'll see.

http://community.livejournal.com/free_speech_au/

Here's a comm which is supposed to have some legal information. There was supposedly a case, but I can't seem to find info on that because I don't know the name of the person.
[identity profile] naanima.livejournal.com wrote:
Aug. 10th, 2007 07:33 am (UTC)
They really need to employ someone who does nothing but PR. It isn't as if they don't have the money for it.

Whatever they do, or the users do, it is going to be really interesting.

Thanks for the link! Will check it up.
[identity profile] worldserpent.livejournal.com wrote:
Aug. 10th, 2007 07:36 am (UTC)
Oh, but they do? See their org chart. It's just that the effectiveness of this PR does not seem to be very high.

It is. It will be interesting to see whether the comms go.

http://www.aic.gov.au/publications/tandi2/tandi279t.html

See also this link.
[identity profile] naanima.livejournal.com wrote:
Aug. 10th, 2007 08:32 am (UTC)
That is sad.

In relation to link - interesting. Well, at least they made it extremely clear. Also, what happens when it is written or produced by someone who is also underage? I remember being 16 or 17, and into anime and manga.
[identity profile] worldserpent.livejournal.com wrote:
Aug. 10th, 2007 08:48 am (UTC)
I have no idea. In the U.S. I recall there was a case where an underage girl was charged for taking pictures of herself.
[identity profile] naanima.livejournal.com wrote:
Aug. 10th, 2007 08:58 am (UTC)
... What?

Um, with prison? Fine?
[identity profile] worldserpent.livejournal.com wrote:
Aug. 10th, 2007 09:03 am (UTC)
I have no idea what happened in the end, I'm afraid.

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